A practitioner’s guide to designing experiences that transform people, and hold long after opening day.

The Tertiary Method™ puts rigor around the seam between creative and systems, so transformation-ready experiences can be specified, run, and improved over time.

Products

The Tertiary Effect (Hardcover)

The Tertiary Effect (Hardcover)

$59.99

The Tertiary Effect (Paperback)

The Tertiary Effect (Paperback)

$36.99

Frequently asked questions

When will it arrive?

Each copy is printed on demand with rush production, then ships with tracking (Standard Ground in the US and comparable ground/standard services elsewhere).

  • Paperback: often about 1 business day to print
  • Hardcover: often about 2 business days to print
  • Transit adds time after that

Typical order-to-door (estimates, not guarantees):

  • United States: about 1–2 weeks
  • United Kingdom: about 1–2 weeks
  • European Union: about 1.5–3 weeks
  • Australia: about 1–2 weeks
  • New Zealand: about 2–3 weeks
  • Other international: often 2–4 weeks, sometimes longer

Print capacity, carrier delays, customs, and remote addresses can add time.

How much is shipping?

Shipping is a flat rate by destination, shown at checkout. 

Examples:

  • United States: US$5 flat
  • Canada: CA$12 flat
  • United Kingdom: £5 flat
  • European Union: €7 flat
  • Australia: A$9 flat
  • New Zealand: NZ$10 flat
  • Other countries: US$14 flat

These rates are intentionally below our typical print-and-ship cost — we subsidize part of the freight so destination pricing stays simple. Multi-copy orders use the same flat rate for that destination. Books are printed near the reader where Ingram’s network allows.

Will I pay import duties or tariffs?

United States, and usually domestic-style deliveries within a print region, typically don’t add an extra import bill at the door beyond what’s shown at checkout (local sales tax may still apply where we collect it).

For some international orders, your country’s customs or the carrier may charge import duty, VAT/GST, or handling fees that are not collected in our checkout. Those charges (if any) are the buyer’s responsibility. We don’t currently collect duties at checkout.

What’s the difference between paperback and hardcover?

Both editions are the same book: 6″ × 9″, 424 pages, black-and-white interior on crème paper.

The paperback is perfect-bound softcover, listed at $36.99 USD. The hardcover is digital cloth with a dust jacket, listed at $59.99 USD. Choose the format you prefer to own or gift. The hardcover usually takes a little longer to print than the paperback.

Is there an ebook?

Not yet. An ebook edition is coming soon. This shop currently sells paperback and hardcover only. Updates will be posted here and on tertiaryco.com/book.

What is your return / damage policy?

Because each copy is printed to order, we generally can’t accept returns for change of mind.

If your book arrives damaged or defective, contact us at [email protected] with your order number and photos within 14 days of delivery. We’ll arrange a replacement or refund as appropriate.

Where can I learn more about the book and method?

This store is for ordering. For the full story of The Tertiary Effect, the Tertiary Method™, and who it’s for, see tertiaryco.com/book.