Refund policy
Last updated: October 30, 2026
Our books are printed to order. Once an order is submitted for printing, it generally cannot be stopped. Please review your format choice (paperback or hardcover) carefully before you buy.
Cancellations
Orders are sent to print soon after purchase, so cancellations are rarely possible. If you need to try to cancel, email [email protected] immediately with your order number. If the order has already been sent to print or has shipped, we cannot cancel it.
Returns
We do not accept returns for change of mind. That includes ordering the wrong format, deciding you no longer want the book, or any other reason unrelated to a product defect or shipping error.
Damaged, defective, or incorrect items
Please inspect your order when it arrives. If a book is damaged, defective, or the wrong edition was sent, contact us within 14 days of delivery at [email protected] with:
- your order number
- a short description of the issue
- clear photos of the problem (and the shipping packaging if the book was damaged in transit)
We will arrange a replacement or a refund.
Exchanges
We do not offer exchanges. If you want a different format, place a new order. If your original order was defective or incorrect, we will resolve that first under the section above.
Refunds
Approved refunds are issued to your original payment method. Your bank or payment provider may take additional time to post the refund.
Shipping costs
Shipping is not refunded for change-of-mind situations. For approved replacements or refunds due to damage, defect, or an incorrect item, we will cover replacement shipping as needed.
Consumer rights
This policy does not limit any rights you may have under applicable consumer protection laws, including where goods are defective, not as described, not delivered as required by law, or otherwise do not comply with applicable law.
Contact
Email [email protected]. Include your order number in every message.